All of our rugs are wool on wool or wool on cotton, unless otherwise noted. In both cases, care is the same; we recommend professional cleaning for all-over care and folex for spot treatment.
Because of the nature of these antique handmade rugs, irregularities are likely to exist and are not considered defects.
Our rugs are traditionally handcrafted in wool on wool or wool on cotton, unless otherwise noted. In both cases, care is the same; we recommend professional cleaning for overall care and Folex for gentle spot treatment.
CARE INSTRUCTIONS
All of our rugs are professionally shampooed prior to shipping. When you first unroll your rug, there might be some loose fibers that have dried after washing. This is perfectly normal and nothing a quick vacuum won’t solve.
GLOBAL SHIPPING & RETURNS
SHIPPING
Complimentary US Shipping
All items that are in-stock and can travel within 1-3 business days via UPS or FedEx ship. They should arrive within 3-5 business days from the ship date. Multiple items within the same order may not arrive together.
When your order is processed, you will receive an email containing a tracking number and dispatch confirmation.
Please note that during promotional periods, it may take longer for your item to ship.
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RETURNS
Only Heritage, Heirloom, and Faded rugs are returnable within 7 days of receipt. Approval required.
”I’m thrilled by the quality and design of my new rug. It’s a perfect addition to my new home. I was blown away by the outstanding service I received." See all reviews
The history of rug weaving in Shiraz can be traced back to the 16th century, and their techniques and knowledge have been passed down from generation to generation. Stylistically, the rugs are renowned for their tribal designs and rustic charm, reflecting the rich nomadic heritage of the region with the inclusion of animals, plants and stick figures. The knot density of Shiraz rugs is usually lower than those from other regions, giving them a more relaxed feel that still stands the test of time.
"My rug's beautiful and unusual, the perfect size, aged to match where it will go (really important), and priced so fairly"
Anny C.
"I have so much trust in the FL team! Could buy any rug because of confidence in your taste and knowledge :)"
Pam M.
"I have it on my calendar to check Frances Loom every Wednesday for new rugs"
Christine D
ABOUT FRANCES LOOM
Heather Kane is the owner and principal designer of Frances Loom. A lifelong aesthete (hello libra), she nurtured a passion for renovation and interiors while building tech companies around the world.
Heather has designed all of her own spaces, many of which have been published in interior magazines and blogs (and they’re some of the most loved images on Frances Loom’s Instagram). She’s currently renovating a Victorian flat in Notting Hill, and you can get all the updates by following @byheatherkane (a more personal deep dive into all things reno-related).
We store lots of our rugs rolled up. So it's perfectly normal to see fold marks when you unpack them. Don't worry - within a few days the creases will have fallen out completely. PS, we love swapping our own rugs out between seasons, and you'll be surprised how little room they take up like this!
Are your rugs professionally cleaned?
All of our rugs are professionally shampooed prior to shipping. As is the nature of antiques, you'll sometimes find little fibres that shake out when you first lay it down. This is perfectly normal and nothing a quick vacuum won’t solve.
What happens if I spill on my antique rug?
Tackling spills & stains
Prevent liquid stains by firmly blotting spills with a damp, undyed cloth. We recommend folex carpet spot remover.
When a heavier clean is needed, always use a professional rug cleaner. You can often find great local places on Yelp.
Where should I put the rug?
Style advice
Curious about how to style your rug or thinking of adding to an existing collection? We're always so happy to give you design tips or recommend a new addition. Say hello here, and ideally send some photos too!
Do I need a rug pad?
We always recommend purchasing a rug pad with your rug as they keep everything in place and significantly reduce wear and tear. You can shop rug pads here!
